At PetChewTreat, we strive to deliver your pet’s favorite treats safely and on time. Please read our shipping policy carefully.

1. Order Processing

• Orders are processed within 1-2 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed the next business day.

2. Shipping Methods & Delivery Time

• We offer standard shipping across India.

• Estimated delivery times:

  • Standard Shipping: 3-7 business days

  • Express Shipping (if available): 1-3 business days

• Delivery timelines may vary depending on the location and unforeseen circumstances.

3. Shipping Charges

• Shipping charges are calculated at checkout and depend on the delivery location and order size.

• Free shipping may be available on qualifying orders as per promotions.

4. Order Tracking

• Once your order is shipped, you will receive a confirmation email with a tracking number.

• You can track your order via the courier partner’s website.

5. Incorrect or Incomplete Address

• Please ensure that your shipping address is complete and accurate.

• PetChewTreat is not responsible for delays or non-delivery due to incorrect or incomplete addresses provided by the customer.

6. Damaged or Lost Shipments

• In case of damaged items during shipping, please contact us within 3 days of delivery with a photo of the damaged product.

• If your shipment is lost in transit, we will work with the courier partner to resolve the issue.

7. Contact Us
For any shipping-related inquiries, please contact:

PetChewTreat
Address: Delhi, India
Email: info@petchewtreat.com