At PetChewTreat, we want you and your pets to be completely satisfied with our products. This Return & Refund Policy outlines the process for returns, exchanges, and refunds.

1. Returns

• You may request a return within 7 days of receiving your order.

• Products must be unused, unopened, and in their original packaging.

• To initiate a return, please contact us at info@petchewtreat.com with your order details.

2. Refunds

• Once your return is received and inspected, we will notify you about the approval or rejection of your refund.

• Approved refunds will be processed within 5-7 business days using the original payment method.

• Shipping charges are non-refundable, unless the return is due to our error (e.g., wrong or defective item).

3. Exchanges

• If you receive a defective or incorrect item, we will gladly replace it.

• To request an exchange, contact us at info@petchewtreat.com with your order number and details of the product.

4. Damaged or Incorrect Items

• Please inspect your order upon receipt.

• If you receive a damaged or incorrect product, report it to us within 3 days of delivery with a photo of the item.

5. Non-Returnable Items

• Opened or used products.

• Sale or clearance items (if applicable).

• Perishable goods or items with a short shelf life.

6. Contact Us
If you have questions regarding returns or refunds, please contact:

PetChewTreat
Address: Delhi, India
Email: info@petchewtreat.com